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Privacy policy.

Last updated: January 2025

 

Lucy Rennie Communications Limited trading as LRComms (“LRComms”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your data under UK GDPR. 

 

This policy applies to all LRComms activities including your use of our website, coaching services, workshops, downloads, The Future‑Proof Club®, the Joining the Dots project, events and any communication with us.

 

  1. Who We Are
  • Name: Lucy Rennie Communications Limited trading as LR Comms
  • Company Number: 10517455
  • Registered Office: Riverside. 1a Market Street, Whaley Bridge, SK23 7AA

 

  1. Data We Collect

We collect personal data in the following ways:

  • Directly from you  when you fill in a form on our website, join The Future-Proof Club®, register for an event, download resources, make an enquiry or work with us as a client.
  • Automatically through cookies, analytics and similar tools when you browse our website or platforms.
  • From third parties such as referrals, advertising platforms, or social media integrations.

Examples of data we collect include:

  • Name
  • Email address
  • Phone number
  • Business name
  • Billing address
  • Payment details (processed securely via Stripe, Kajabi or similar)
  • Usernames for memberships or portals
  • IP address, device details
  • Usage and interaction data (pages visited, emails opened, downloads)

We do not knowingly collect data from children under 16.

 

  1. How We Use Your Data

We may use your personal data to:

  • Deliver and manage our services, memberships, or events
  • Process payments securely
  • Communicate updates, workshop invitations, resources, and offers
  • Improve our websites and customer experience
  • Meet legal or tax obligations
  • Market relevant products or services where you have consented or where legitimate interest applies.

 

  1. Legal Bases for Processing

We rely on:

  • Contract to deliver the services you request.
  • Consent for optional marketing and newsletters.
  • Legitimate Interest to grow and manage our business while respecting your rights.
  • Legal Obligation to comply with tax or other regulations.

 

  1. Sharing Your Data

We do not sell your data.

We may share data with:

  • Trusted third-party providers (such as Stripe, Kajabi, MailerLite, Skool, Zoom)
  • Professional advisers (e.g. accountants, legal)
  • Authorities where required by law
  • Guest experts or collaborators, but only what is necessary to deliver content

All parties must comply with UK data protection law and our confidentiality standards.

 

  1. International Data Transfers

Some of our service providers are located outside the UK (for example, Kajabi in the USA). We use recognised legal safeguards such as Standard Contractual Clauses (SCCs) to protect your data when transferred internationally.

 

  1. Cookies and Tracking

Our website uses cookies to:

  • Provide a better browsing experience
  • Track website performance and usage
  • Personalise marketing and content

You can manage your cookie preferences through your browser or request a copy of our full Cookie Policy at [email protected].

 

  1. Profiling and Automated Decision-Making

We may segment our email list or show you different offers based on your interests or behaviour. This does not affect your legal rights or access to our services.

 

  1. How Long We Keep Your Data

We only keep personal data as long as necessary to:

  • Provide our services
  • Meet our legal, accounting or reporting obligations
  • Or until you ask us to delete it (subject to legal exemptions)

 

  1. Your Rights

Under data protection law you have the right to:

  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Restrict or object to processing
  • Withdraw consent where applicable
  • Request transfer of your data

 

To exercise these rights, contact [email protected]. You can also raise concerns with the Information Commissioner’s Office (ICO).Security Measures

We use secure systems, encrypted platforms, and strict access controls to protect your data.

 

  1. Security Measures

We use secure systems, encrypted platforms, and strict access controls to protect your data.

 

  1. Third-Party Links

Our website and services may link to other websites. We are not responsible for their privacy policies, please check their policies if you follow those links.

 

  1. Changes to This Policy

We may update this policy occasionally. The latest version will always be shown on our website.

 

  1. How to Contact Us

[email protected]

LRComms 

℅ Riverside - Centre for Personal & Professional Development 

1a Market St, Whaley Bridge, High Peak SK23 7AA

Thank you for trusting LR Comms with your personal data. We promise to treat it with respect and care.