Privacy Policy

Last updated: January 2025

Lucy Rennie Communications Limited trading as LRComms (“LRComms”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your data under UK GDPR.

This policy applies to all LRComms activities including your use of our website, coaching services, workshops, downloads, The Future‑Proof Club®, the Joining the Dots project, events and any communication with us.

Who We Are

Name: Lucy Rennie Communications Limited trading as LR Comms

Company Number: 10517455

Registered Office: Riverside. 1a Market Street, Whaley Bridge, SK23 7AA

Data We Collect

We collect personal data in the following ways:

Directly from you when you fill in a form on our website, join The Future-Proof Club®, register for an event, download resources, make an enquiry or work with us as a client.

Automatically through cookies, analytics and similar tools when you browse our website or platforms.

From third parties such as referrals, advertising platforms, or social media integrations.

Examples of data we collect include:

Name

Email address

Phone number

Business name

Billing address

Payment details (processed securely via Stripe, Kajabi or similar)

Usernames for memberships or portals

IP address, device details

Usage and interaction data (pages visited, emails opened, downloads)

We do not knowingly collect data from children under 16.

How We Use Your Data

We may use your personal data to:

Deliver and manage our services, memberships, or events

Process payments securely

Communicate updates, workshop invitations, resources, and offers

Improve our websites and customer experience

Meet legal or tax obligations

Market relevant products or services where you have consented or where legitimate interest applies.

Legal Bases for Processing

We rely on:

Contract to deliver the services you request.

Consent for optional marketing and newsletters.

Legitimate Interest to grow and manage our business while respecting your rights.

Legal Obligation to comply with tax or other regulations.

Sharing Your Data

We do not sell your data.

We may share data with:

Trusted third-party providers (such as Stripe, Kajabi, MailerLite, Skool, Zoom)

Professional advisers (e.g. accountants, legal)

Authorities where required by law

Guest experts or collaborators, but only what is necessary to deliver content

All parties must comply with UK data protection law and our confidentiality standards.

International Data Transfers

Some of our service providers are located outside the UK (for example, Kajabi in the USA). We use recognised legal safeguards such as Standard Contractual Clauses (SCCs) to protect your data when transferred internationally.

Cookies and Tracking

Our website uses cookies to:

Provide a better browsing experience

Track website performance and usage

Personalise marketing and content

You can manage your cookie preferences through your browser or request a copy of our full Cookie Policy at hello@lrcomms.co.uk.

Profiling and Automated Decision-Making

We may segment our email list or show you different offers based on your interests or behaviour. This does not affect your legal rights or access to our services.

How Long We Keep Your Data

We only keep personal data as long as necessary to:

Provide our services

Meet our legal, accounting or reporting obligations

Or until you ask us to delete it (subject to legal exemptions)

Your Rights

Under data protection law you have the right to:

Access your data

Correct inaccuracies

Request deletion

Restrict or object to processing

Withdraw consent where applicable

Request transfer of your data

To exercise these rights, contact hello@lrcomms.co.uk. You can also raise concerns with the Information Commissioner’s Office (ICO).Security Measures

We use secure systems, encrypted platforms, and strict access controls to protect your data.

Security Measures